About the Role
The Reaction Support Facebook Group Community Manager is a passionate, organized, and empathetic individual dedicated to providing support, connection, and oversight within a safe online space for individuals navigating complex medical reactions. This volunteer will help foster a respectful, informative, and compassionate environment where members can share their experiences, access resources, and receive support.
Requirements
Key Responsibilities:
Moderate Daily Activity:Â Monitor posts and comments to ensure respectful, constructive dialogue aligned with group guidelines.
Foster Community Engagement:Â Initiate discussions, share relevant resources, and encourage member participation and peer support.
Support New Members:Â Welcome new members, answer common questions, and guide them to key posts and resources.
Monitor for Safety:Â Flag and address inappropriate or harmful content, escalate urgent mental health or medical concerns to leadership when necessary.
Collaborate with Team:Â Communicate regularly with the broader admin/moderator team and report trends or concerns.
Maintain Group Integrity:Â Ensure content aligns with the mission of the group and uphold the confidentiality and privacy of members.
Preferred Skills & Qualities:
Lived experience or knowledge of medical injury, long hauler symptoms, or adverse reactions (strongly preferred)
Empathy and excellent communication skills
Familiarity with Facebook group tools and features
Ability to stay calm and professional in sensitive conversations
Commitment to advocacy, education, and community healing
About Our Organization
American Frontline Nurses is a mission-driven organization committed to advocating for patient rights, supporting healthcare freedom, and amplifying the voices of nurses and patients across the country. Our blog, Tales from the Bedside, serves as a powerful storytelling platform to highlight real-life experiences in healthcare—stories of courage, injustice, healing, advocacy, and hope.